CANCELLATION

Thanks for shopping at Decor Shopy. We appreciate the fact that you like to buy our products.

 

We understand that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to cancellations. As with any shopping experience, there are terms and conditions that apply to transactions at Decor Shopy Website/ App.

 

Please remember that by placing an order or making a purchase at Decor Shopy, you agree to the terms set forth as below.

 

CAN I CANCEL MY ORDER ?

You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.

Once the item you have ordered has been shipped but has not yet been delivered to you, you can choose not to accept it and initiate the cancellation process.Please ensure you send us a email to decorshopyy@gmail.com stating that the order has been cancelled/refused by you. Your refund will be processed once we receive the originally ordered item back from the courier.

Unfortunately, an order cannot be cancelled once the item has been delivered to you.

HOW DO I CANCEL AN ORDER ?

IN ORDER TO CANCEL AN ITEM IN YOUR ORDER

Mail us at decorshopyy@gmail.com  or what app us at +91 7891056569 or call between 9AM to 7 PM

HOW LONG WILL IT TAKE TO PROCESS THE CANCELLATION REQUEST?

Once you request the cancellation of item(s) in your order, it will take us a maximum of 7 -14 business days to cancel the order and initiate a refund. You will be notified of the same by email.

If the Order Status shows the item(s) in your order as ‘Shipped’, then the cancellation request is nullified and the courier will reach you. You can then initiate a returns process as per the Returns policy.

Some of The item is non-refundable.

WHO DO I CONTACT FOR QUERIES REGARDING CANCELLATIONS?

Mail us at decorshopyy@gmail.com  or what app us at +91 7891056569 or call between 9AM to 7 PM

201 salasar tower

Bhilwara rajasthan

311001